This page covers remedies and complaints. For the content of an authority decision, the imposed measure and a possible penalty, see Measures, decisions and penalties.
An objection to a measure, an appeal against a decision, judicial review and a complaint about authority action or inaction are different legal mechanisms. Check the instructions in the delivered measure or decision and the current text of the applicable law to determine which mechanism applies in the specific case.
Objection to a measure
An economic operator that disagrees with a measure may submit a reasoned written objection within five working days after the measure is delivered. The objection does not have suspensive effect, so the measure must be implemented within its stated scope and deadline unless the competent authority decides otherwise. The person who imposed the measure may amend or revoke it within ten working days after receiving the objection. If the objection is not granted, that person refers it to the Director of the Office within the same period; the Director decides within ten working days after referral. The Director’s decision is final.
When submitting an objection, check the instructions in the delivered measure and the current text of the applicable law, particularly the submission method, deadline and required particulars.
If you have received a decision
First ensure that the imposed duties are implemented within the scope and deadline stated in the decision. Assign responsible people, identify the affected products, versions and markets, carry out the required measures, and retain evidence of completion.
At the same time, check the remedy instructions and the current text of the applicable law. In particular, verify:
- what must be completed, by when, and how completion must be demonstrated;
- whether a remedy is available and where and how it must be submitted;
- the filing deadline and when it starts to run;
- required contents, signature or authentication;
- whether filing affects enforceability of the decision.
If you disagree with the decision, you may use the remedy stated in its instructions while implementing it. Do not assume that a question, complaint or remedy suspends a duty or extends a deadline unless the decision or applicable law expressly provides that effect. Use the case reference and submission route stated in the decision.
Complaint about procedure or inaction
A complaint may be relevant to alleged conduct, delay or another authority procedure. It is not a substitute for an appeal against a decision or for another specific remedy applying to an inspection finding or measure.
This website does not currently publish a dedicated CRA form or separate electronic address for appeals or complaints. Do not send sensitive technical material to general-purpose contacts. The submission route in the specific decision or official communication is controlling.
Judicial review
After available administrative remedies have been exhausted, review by an administrative court may be available under the conditions of Slovak law. Assess the deadline, competent court and other requirements from the specific decision and applicable law; consider legal advice if uncertain.